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Metavate Consulting Website Privacy Policy

Effective Date: 20th May 2026  |  Version 3.0

Issued by: Metavate Consulting  ABN 42 648 920 147

 

This Website Privacy Policy applies to the Metavate Consulting website located at www.metavate.consulting (Website) and governs the collection, use, and disclosure of personal information of visitors to, and users of, the Website.

Metavate Consulting Pty Ltd (ABN 42 648 920 147) is located at Level 17, International Towers 3, 300 Barangaroo Avenue, Sydney NSW 2000. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) to the extent applicable.

Please read this policy carefully. By using our Website, you acknowledge that you have read and agree to this policy.

You may request an update, copy, or deletion of your details at any time by emailing info@metavate.consulting. We will respond within 48 hours.

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W1.  Your Privacy

At Metavate Consulting we are committed to protecting your privacy as an online visitor to our Website. We use the information we collect to maximise the services we provide to you. We respect the privacy and confidentiality of information you provide and adhere to the APPs and GDPR.

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W2.  What Information We Collect

We collect information that you voluntarily provide to us through the Website, including:

  • Basic contact details: name, company name, phone number, postal address, and email address (provided when submitting a contact form, enquiry, or subscription);

  • Feedback and survey responses;

  • Email or content preferences;

  • Communications you send to our support team.

We also collect non-personal technical information automatically when you visit our Website, including IP address, browser type and version, device type, time zone, pages visited, time spent on pages, and referral URLs. This information is used for website analytics and improvement purposes only.

Note: Credit card or financial account information is never collected or stored on our servers.

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W3.  Storage and Security of Your Information

All information you provide is protected by our secure server. Our server software encrypts customer information before transmission. All customer data is secured against unauthorised use or access.

Information you provide when registering or subscribing (name, company, phone, address, email) is retained to process your application and maintain our service relationship. This information is retained for as long as necessary to provide our services or as required by law.

We take reasonable steps to protect the confidentiality, integrity, and security of personal information and periodically review our security measures in line with current technology.

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W4.  Why We Collect and Use Your Information

We use personal information collected from the Website to:

  • Respond to enquiries, requests, and comments submitted by you;

  • Provide you with direct marketing materials, website updates, and newsletters — but only if you have registered or subscribed to receive them (you may unsubscribe at any time);

  • Improve our Website and services based on aggregated, non-identifiable usage statistics;

  • Fulfil products or services you have requested;

  • Protect our legal rights, copyright, trademarks, and the safety of our customers.

We may also use analytics tools, automated systems, and AI-assisted technologies to better understand Website usage patterns, improve our services, personalise user experiences, and enhance the performance and security of our Website. These technologies are used with appropriate safeguards and are not intended to make solely automated decisions with legal or similarly significant effects.

Individual profile and company details are not used for any other purpose. We will not use your personal information to generate marketing statistics that identify you individually.

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W5.  Cookies and Tracking Technologies

A cookie is a small file placed in your web browser that collects information about your browsing behaviour. Cookies allow a website to tailor its configuration to your needs and preferences. Cookies do not access personal files stored on your device.

Our Website uses cookies and similar technologies to:

  • Analyse website traffic and improve the visitor experience;

  • Serve relevant advertisements through third-party services (e.g., Google Ads, LinkedIn, Facebook Ads). These ads may appear on our Website or other websites you visit.

Most browsers accept cookies by default. You may choose to reject cookies by adjusting your browser settings; however, this may limit certain functionality of our Website. We will seek your consent before placing non-essential cookies in accordance with applicable law.

We may use third-party consent management providers to facilitate cookie preference collection and recordkeeping.

Your consent preferences will be stored and managed in accordance with applicable legal requirements.

Our consent management platform may categorise cookies into the following groups: Strictly Necessary Cookies; Analytics and Performance Cookies; Functional Cookies; and Advertising and Targeting Cookies.

You may manage or withdraw your cookie preferences at any time through our Cookie Preference Centre or by adjusting your browser settings.

Where required by applicable law, including the GDPR, ePrivacy Directive, UK privacy laws, and relevant US state privacy laws, we will obtain your consent before placing non-essential cookies or similar tracking technologies on your device.

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W6.  Disclosure of Your Information

We will not sell or deal in personal or customer information. We will not disclose your personal details to a third party except:

  • Where necessary to provide products or services you have purchased or requested;

  • To comply with a legal requirement, court order, subpoena, warrant, or law enforcement request;

  • To protect the rights, property, or safety of Metavate Consulting, our customers, or third parties;

  • To service providers who assist us in operating our Website and business, where those providers have agreed to comply with our privacy standards.

Some of our service providers may be located overseas and may not be subject to Australian Privacy Laws. Please contact us if you require details about specific overseas service providers.

Non-personal, anonymised information and communications you send to this Website on a non-confidential basis may be used and reproduced freely, including for the purposes of developing, marketing, or improving our products and services.

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W7.  Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only and do not constitute sponsorship, endorsement, or approval of those websites. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of each website that collects personally identifiable information.

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W8.  Your Rights

You may, at any time, request:

  • Access to the personal information we hold about you;

  • Correction of inaccurate or incomplete information — you may have the right to request that we correct inaccurate personal information we maintain about you;

  • Deletion of your personal information — you have the right to request that we delete personal information we maintain about you;

  • Cessation of direct marketing communications (by emailing info@metavate.consulting or using the unsubscribe link in any communication).

For EU/UK users, you additionally have the right to data portability, the right to object to processing, and the right to lodge a complaint with your local data protection authority.

For US residents, you additionally have the rights described in Section W8A below, including the right to know, delete, correct, and opt out of sale/sharing under the CCPA/CPRA and equivalent state laws.

To exercise any of these rights, please email info@metavate.consulting. We will respond within 48 hours.

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W8A.  Additional Rights for US Residents

If you are a resident of California or another US state with an enacted consumer privacy law, you have the following additional rights with respect to personal information collected through this Website. We do not sell personal information and do not share it for cross-context behavioural advertising.

  • Right to Know: to request disclosure of the categories and specific pieces of personal information we have collected about you via this Website, including the categories of sources, business purposes, and third-party recipients;

  • Right to Delete: you have the right to request that we delete personal information we maintain about you, subject to applicable exceptions. App users may also delete their data directly using the “Delete Account Data” button in the App profile;

  • Right to Correct: you may have the right to request that we correct inaccurate personal information we maintain about you;

  • Right to Opt-Out of Sale or Sharing: we do not sell or share personal information; you may nevertheless contact us at info@metavate.consulting to confirm or register this preference;

  • Right to Non-Discrimination: we will not discriminate against you for exercising any of these rights.

To submit a verifiable consumer request, email info@metavate.consulting. We will respond within 45 days (California) or the timeframe required by your applicable state law. California residents may also contact the California Privacy Protection Agency (CPPA) at www.cppa.ca.gov. Residents of other states may contact their state Attorney General.

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W9.  Complaints

If you have a concern about how we have handled your personal information through the Website, please contact us at info@metavate.consulting. If you are not satisfied with our response, you may refer your complaint to: the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au; the ICO (UK) at www.ico.org.uk; the California Privacy Protection Agency (CPPA) at www.cppa.ca.gov (California residents); or your state Attorney General (other US residents).

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W10.  Changes to This Policy

This policy is subject to change. We may modify it at any time at our sole discretion. All modifications are effective immediately upon posting on the Website. We encourage you to review this policy periodically. Continued use of the Website after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this policy at any time, please contact us at info@metavate.consulting and we will respond within 48 hours.

 

Privacy Officer — Contact Details

Metavate Consulting Pty Ltd

Level 17, International Towers 3, 300 Barangaroo Avenue, Sydney NSW 2000, Australia

Email:  privacy@metavate.consulting

Phone:  +61 407 202 012

Website:  www.metavate.consulting

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